LWCT Website

Privacy Policy

Last updated: 2021/05/27

Who we are

Our website address is: https://lwct.org.uk/. We are Llanwrtyd Wells Community Transport Limited, company number: 07924691, our registered office address is: Andrew Jones & Co., The Old Surgery, Spa Road, Llandrindod Wells, LD1 5EY, and our main office address is: Lion Garage, Castle Street, Builth Wells,  LD2 3BN. Telephone: 01982 552727. Email: office@lwct.org.uk

What personal data we collect and why we collect it

By default, we do not collect personal data about website visitors. If you are registered with an account on our website we collect the personal data you provide us with and use it within the website. This may include personal data, such as name, email address, personal account preferences; and technical data, such as last login date.

Contact forms

If you submit a contact form we will receive the information you populated on the form via email, e.g. name, email, subject, message.  We do not use the information submitted through contact forms for marketing purposes.


This website only uses cookies which are strictly necessary. We use cookies to help our website work, prevent spam and monitor for malicious activity. If you log-in then we save personal preferences in cookies. Cookies are small text files that can be used by websites to make a user’s experience more efficient.

Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.

When you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

If you log in, we will set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. When you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Registered Users – Staff Only (Employees & Volunteers)

If you are registered on the website, we collect and store the data you see on the profile screens for registered users. Registered users can see, and edit, their personal information at any time. Website administrators and line managers can also see and edit that information. All registered users can view a basic company directory for other staff (e.g. Name, Email, Work Phone, Department, Designation, Full/Part-time, Hire Date), also they may see the name of staff who have a birthday coming up in the current week or a holiday booking in the current or next month.

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.


Our website does not collect analytics data.

Our web hosting account collects some anonymous technical data in its logfiles, these include the visitor’s IP address, URL visited, referring URL, date/time, and browser user agent.  Visitors cannot opt out of this tracking. These data are collected routinely to determine website usage statistics, and to help us find and fix errors or broken links on the website.

When you visit the site we may use the visitor’s IP address and browser user agent string to help detection and prevention of spam, and monitor and forbid automated or suspicious behaviour.

Whom we share your personal data with

We do not share any personal data with third-parties other than our website hosting provider who can see the technical and other data in our hosting account which they need to do when providing us with support services. Our website is hosted in the United Kingdom, with UKHost4u.com, and you can view their privacy policy.

How long we retain your data

For users that register on our website the personal information provided in their user profile will be stored indefinitely or until the user or administrator/line manger deletes their profile. How long we keep information you submit via a contact form will be subject to our email retention policy.

What rights you have over your data

If you have an account on this site, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

We do not transfer any website personal data outside the European Union.

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